Terms of service

TERMS OF SERVICE

Flour & Foundry Mercantile Co.™
Effective Date: September 22, 2026

ARTICLE I — ACCEPTANCE OF TERMS

These Terms of Service (“Terms”) constitute an agreement between Flour & Foundry Mercantile Co.™ (“Company,” “we,” “us,” or “our”) and any individual or entity accessing, browsing, or purchasing through https://flourandfoundry.com (the “Website”).

By accessing or using the Website, creating an account, or completing a purchase, you acknowledge that you have read and agree to be bound by these Terms and all policies incorporated herein by reference.

If you do not agree to these Terms, you must discontinue use of the Website.

The Company reserves the right to modify these Terms as provided in Article XVIII.

ARTICLE II — ELIGIBILITY AND ACCOUNT RESPONSIBILITIES

You represent that you are at least eighteen (18) years of age or have obtained the consent and supervision of a parent or legal guardian.

You agree to provide accurate, current, and complete information when placing an order or creating an account.

You are responsible for maintaining the confidentiality of your account credentials and for notifying the Company promptly of any suspected unauthorized access.

The Company may suspend or terminate accounts associated with fraudulent transactions, unlawful conduct, or material violations of these Terms, subject to applicable law.

ARTICLE III — PRODUCTS AND SERVICES

The Company offers merchandise that may include, without limitation:

Apparel, accessories, rugs, and home furnishings;
Baking mixes, grains, pantry provisions, and other food products;
Downloadable recipes, printable materials, and digital publications;
Seasonal merchandise and specialty goods.

Product descriptions, specifications, dimensions, ingredients, pricing, and availability are subject to change.

We endeavor to display product information and photographs accurately. However, variations may occur due to screen settings, manufacturing processes, natural materials, and other factors.

Such variations do not diminish any rights relating to merchandise that is defective, materially misdescribed, or otherwise nonconforming under applicable law.

ARTICLE IV — ORDERS AND ACCEPTANCE

Submission of an order constitutes an offer to purchase the selected merchandise.

An automated order acknowledgment does not necessarily constitute final acceptance of an order.

The Company reserves the right to decline or cancel an order for legitimate reasons, including suspected fraud, inventory discrepancies, inaccurate product information, payment authorization failures, or inability to fulfill the order.

If payment has been collected for an order that is subsequently canceled by the Company, the applicable amount will be refunded in accordance with applicable law.

The Company may establish reasonable quantity limits to prevent fraudulent purchasing, unauthorized resale, or inventory abuse.

ARTICLE V — PRICING AND PAYMENT

All prices are displayed in United States dollars unless otherwise indicated.

Applicable taxes, shipping charges, and other disclosed fees will be calculated or presented during checkout.

The Company reserves the right to correct pricing errors before accepting an order.

Payment must be successfully authorized through an accepted payment method before an order is processed.

Payment transactions may be administered by third-party payment processors. Such processors may impose additional terms governing their services.

The Company does not warrant the uninterrupted availability of any particular payment method.

ARTICLE VI — SHIPPING, DELIVERY, AND FULFILLMENT

Shipping availability, estimated delivery periods, and applicable charges are presented through the Website or during checkout.

Estimated delivery dates are not guarantees unless expressly identified as guaranteed.

The Company will fulfill orders within the represented shipment timeframe or otherwise comply with applicable law.

Where an order cannot be shipped within the applicable timeframe, the Company will provide any required delay notice, cancellation opportunity, or refund.

Customers are responsible for providing accurate shipping information.

Any additional costs arising from an incorrect address supplied by the Customer may be the Customer's responsibility, except where prohibited by law.

The Company's separate Shipping Policy is incorporated into these Terms by reference.

ARTICLE VII — RETURNS, REFUNDS, AND CANCELLATIONS

All purchases are governed by the Company's separately published Return and Refund Policy.

Except where required by applicable law:

Physical Merchandise: All sales are final. Change-of-mind returns and exchanges are not accepted. Claims involving damaged, defective, or incorrect merchandise will be reviewed in accordance with the Return and Refund Policy.

Food Products: All food products are final sale. Returns are not accepted for food safety and quality assurance reasons. Claims involving damaged, compromised, defective, or incorrect merchandise will be reviewed.

Digital Products: Digital purchases are final once the purchased content has been delivered or made available for download.

Customers are requested to report damaged, defective, or incorrect orders within forty-eight (48) hours following delivery.

Nothing in these Terms or the Return and Refund Policy limits rights or remedies that cannot lawfully be excluded.

ARTICLE VIII — DIGITAL CONTENT AND LICENSE

All digital products offered by the Company, including recipes, printable materials, publications, graphics, and downloadable files, are protected by applicable intellectual property laws.

Unless a product listing expressly provides otherwise, purchase of digital content grants the Customer a limited, nonexclusive, nontransferable, revocable license to download and use the purchased material for personal, noncommercial purposes.

Purchase does not transfer ownership of any copyright, trademark, design, or other intellectual property right.

Without prior written authorization, Customers may not:

Reproduce or redistribute digital files for third-party use;
Resell, sublicense, or commercially distribute purchased digital content;
Upload purchased files to file-sharing services or publicly accessible repositories;
Represent Company materials as their own original work; or
Remove or alter copyright notices or proprietary markings.

Customers may print purchased recipes and other printable materials for their own personal use.

Nothing in this Article prohibits conduct expressly permitted by applicable law.

ARTICLE IX — RECIPE AND FOOD PREPARATION DISCLAIMER

Recipes, baking instructions, ingredient recommendations, and other culinary materials are provided for general informational and educational purposes.

Actual results may vary depending on ingredient selection, equipment, environmental conditions, preparation methods, and individual skill.

Customers are responsible for following appropriate food-handling, storage, sanitation, and cooking practices.

The Company does not guarantee that any recipe or food product is suitable for every dietary requirement.

Customers with food allergies, intolerances, or dietary restrictions should carefully review available ingredient and allergen information and contact the Company with relevant questions before purchasing.

Unless expressly stated and substantiated in the applicable product listing, no representation is made that a product is free from particular allergens or cross-contact.

Nothing in this Article excludes liability that cannot lawfully be excluded.

ARTICLE X — INTELLECTUAL PROPERTY

All Website content, including text, photographs, artwork, graphics, logos, product descriptions, digital publications, and original designs, is owned by the Company or used pursuant to applicable authorization, except where otherwise identified.

The names Flour & Foundry Mercantile Co.™ and associated branding are proprietary identifiers of the Company.

No license to use Company trademarks, branding, copyrighted materials, or other intellectual property is granted except as expressly provided in these Terms.

Unauthorized reproduction, commercial exploitation, or distribution of protected materials is prohibited.

ARTICLE XI — ACCEPTABLE USE

You agree not to use the Website for any unlawful, fraudulent, or unauthorized purpose.

Prohibited conduct includes:

Attempting to gain unauthorized access to Website systems or customer accounts;
Introducing malicious code or interfering with Website functionality;
Using automated systems to disrupt Website operations;
Submitting fraudulent orders or payment information;
Infringing intellectual property rights; and
Misrepresenting your identity or affiliation with the Company.

The Company may take reasonable action to protect its Website, customers, and business operations.

ARTICLE XII — CUSTOMER REVIEWS AND SUBMISSIONS

Customers may submit reviews, comments, photographs, or other content where the Website permits such submissions.

By submitting content, you represent that you have the necessary rights to provide it and that it does not violate applicable law or third-party rights.

You grant the Company a nonexclusive, worldwide, royalty-free license to display, reproduce, and use submitted content in connection with Website operations and lawful promotional activities, subject to applicable privacy laws and any additional permissions required by law.

The Company may moderate content that is unlawful, fraudulent, threatening, abusive, irrelevant, or otherwise violates these Terms.

Nothing in these Terms prohibits customers from publishing honest reviews, expressing truthful opinions, or reporting concerns to regulatory authorities.

ARTICLE XIII — THIRD-PARTY SERVICES

The Website is operated using Shopify and may incorporate third-party services, applications, payment processors, fulfillment providers, or external links.

Third-party services may be governed by their own terms and privacy policies.

The Company is not responsible for independently operated third-party websites or services, except to the extent responsibility is imposed by applicable law.

ARTICLE XIV — PRIVACY AND DATA PROTECTION

The collection, use, disclosure, and processing of personal information are governed by the Company's separately published Privacy Policy.

By using the Website, you acknowledge that personal information may be processed as described in that policy, subject to applicable privacy and data protection laws.

The Privacy Policy is incorporated into these Terms by reference.

ARTICLE XV — DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, the Website and its informational content are provided on an “as available” basis.

The Company does not warrant that Website access will be uninterrupted, error-free, or free from technical disruptions.

Any disclaimer of warranties applies only to the extent permitted by law.

Nothing in these Terms excludes or restricts any express warranty, statutory warranty, implied warranty, or consumer protection that cannot lawfully be disclaimed.

ARTICLE XVI — LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, the Company shall not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from use of the Website or inability to access its services.

This limitation does not apply to liability that cannot lawfully be excluded or limited, including liability arising from fraud, intentional misconduct, or other circumstances protected by applicable law.

Nothing in these Terms limits a Customer's entitlement to legally required refunds, remedies for defective merchandise, or other non-waivable statutory protections.

ARTICLE XVII — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless the Company from third-party claims, losses, or reasonable expenses arising directly from your unlawful conduct, infringement of third-party rights, or material violation of these Terms.

This provision does not apply to claims arising from the Company's own unlawful conduct or to liabilities that cannot lawfully be transferred to a Customer.

ARTICLE XVIII — MODIFICATIONS TO TERMS

The Company reserves the right to amend these Terms periodically.

Revised Terms will be published on the Website with an updated effective date.

Unless otherwise required by law or expressly agreed, amendments will apply prospectively and will not retroactively alter the contractual terms governing previously completed purchases.

Continued use of the Website following the effective date of revised Terms constitutes acceptance of those revisions to the extent permitted by applicable law.

ARTICLE XIX — GOVERNING LAW AND DISPUTE RESOLUTION

These Terms shall be governed by the laws of the State of Missouri, United States, without regard to conflict-of-law principles, except where mandatory applicable law requires otherwise.

The parties agree to attempt in good faith to resolve disputes through direct communication before initiating formal proceedings.

Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law, including filing a complaint with a governmental or consumer protection agency.

Any legal proceedings shall be brought before a court having proper jurisdiction and venue under applicable law.

ARTICLE XX — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by law or severed as necessary.

The remaining provisions shall remain in effect to the extent legally permissible.

ARTICLE XXI — ENTIRE AGREEMENT

These Terms, together with the Company's Privacy Policy, Return and Refund Policy, Shipping Policy, and any additional terms expressly applicable to a particular purchase, constitute the agreement governing use of the Website and purchases made through it.

In the event of a conflict between these Terms and a specific product agreement, the more specific provision shall control to the extent permitted by law.

ARTICLE XXII — CONTACT INFORMATION

Questions concerning these Terms, orders, purchases, or Company policies may be submitted through the contact form available on the Website.

Flour & Foundry Mercantile Co.™
Website: https://flourandfoundry.com