Contact information

CONTACT INFORMATION

Flour & Foundry Mercantile Co.™
Effective Date: September 22, 2026

1. BUSINESS INFORMATION

Flour & Foundry Mercantile Co.™ (“Company,” “we,” “us,” or “our”) operates an online retail business offering home goods, apparel, baking supplies, pantry provisions, digital products, and related merchandise.

The Company may be contacted regarding purchases, order fulfillment, customer service, product inquiries, and other business-related matters using the contact information provided below.

Business Name: Flour & Foundry Mercantile Co.™
Website: https://flourandfoundry.com
Customer Service Email: [INSERT BUSINESS EMAIL ADDRESS]
Business Mailing Address: [INSERT BUSINESS MAILING ADDRESS]
Business Telephone: [INSERT BUSINESS TELEPHONE, IF APPLICABLE]

2. CUSTOMER SERVICE AND ORDER INQUIRIES

Customers seeking assistance with an existing order should contact the Company through the Website's designated contact form or official customer service email address.

To facilitate timely processing, inquiries concerning an existing purchase should include the applicable order number, purchaser's name, and a description of the matter requiring assistance.

The Company may request additional information reasonably necessary to verify an order or investigate a customer service matter.

3. RETURNS, REFUNDS, AND DAMAGED MERCHANDISE

All requests concerning damaged, defective, or incorrectly fulfilled merchandise must be submitted in accordance with the Company's published Return and Refund Policy.

Customers are requested to report such matters within forty-eight (48) hours following delivery.

Customers should not return merchandise without receiving prior return authorization and instructions from the Company.

The business mailing address published above is not necessarily an authorized merchandise return address. Any approved return must be directed to the address specified in the Company's written return instructions.

Nothing in this section limits any rights or remedies available under applicable law.

4. DIGITAL PRODUCT SUPPORT

Customers experiencing difficulty accessing or downloading purchased digital products should contact the Company through its official customer service channels.

Requests should include the order number and a description of the technical issue.

The Company will make reasonable efforts to assist with verified delivery or file-access problems.

5. OFFICIAL COMMUNICATIONS

Customers should communicate with the Company through the official contact channels identified on the Website.

The Company may use the email address or other contact information provided during checkout to communicate regarding order confirmations, fulfillment, delivery, customer service, and other transaction-related matters.

Personal information will be handled in accordance with the Company's published Privacy Policy and applicable law.

6. POLICY-RELATED INQUIRIES

Questions regarding the Company's Terms of Service, Privacy Policy, Shipping Policy, or Return and Refund Policy may be directed to the official customer service email address or submitted through the Website's contact form.

7. CONTACT DETAILS

Flour & Foundry Mercantile Co.™
Website: https://flourandfoundry.com
Email: flourandfoundrymercantile@gmail.com
Mailing Address: 6727 S Brookside Rd, Pleasant Valley, MO 64068